Published monthly Section 8 sewer allowances for Meridianville–Integra. The 2023 figure remains unverified; these are not actual bills.
See the official annual records →A resident-led Madison County effort
Fair sewer service.
Accountability to residents.
Residents deserve transparent wastewater charges, dependable service and a meaningful say in who provides it. We are making the case for an independent assessment of publicly accountable alternatives to Integra-served systems.
Independent resident initiative. Not affiliated with a utility or government agency.
APPROVED Voters supported oversight 62.66% YES Unofficial November 3 results • 100% precincts reported Official election-night returns favor the county measure. State results remain unofficial; PSC coverage and implementation need confirmation. Read the oversight vote and limitations 03 / DOCUMENTED COMMUNITY CONCERN New Market facility dispute WAFF reported local opposition, a homeowner lawsuit and a later permit withdrawal. This is not a verified customer-complaint count. See reports and source links
The numbers, up front
What do published wastewater rates show?
Madison Utilities provides a public wastewater benchmark. It is not the rate Integra customers pay, nor a quote for replacing private service.
6,000 gallons • standard residential • inside Madison city limits • 5/8″ meter
Integra publicly lists multiple payment methods, but a verified local tariff, payment surcharges and system-specific terms are still missing. WAFF reported one Meridianville customer's January 1 increase notice; that is not a countywide rate sheet.
The amount of Integra's local card or convenience charge is unverified. Any fee comparison must include payment-method charges where applicable.
Madison Utilities standard residential example, not a quote for Integra customers or projected takeover savings. Special fees and customer-specific charges are excluded. Official rate schedule ↗
Newly documented local evidence
The records reveal more, with important limits.
Official housing allowances and an Integra optional-service agreement add useful evidence without pretending to be the company's complete price schedule.
Grinder-pump servicing under a participating owner's E/One agreement, not a mandatory base wastewater charge.
Read Integra's original agreement →Why this matters
Wastewater service should answer to the people paying for it.
Integra operates private wastewater systems in the area. Residents have an interest in understanding full charges, service performance and the rules governing decisions. Local reporting now documents a customer's recurring rate concerns and the company's explanation, while the election-night oversight vote creates a potential new regulatory path, not automatic lower bills. This campaign seeks transparency now and a serious, independent evaluation of public service options. Read the newest rate reporting →
Every charge explained
Base rates, volume charges, annual increases, convenience fees and other payment costs belong in a complete comparison.
Review wastewater pricing →Concerns backed by records
Facility proposals, maintenance issues, complaints and company responses need clear sources and fair attribution.
Read the documented record →Residents need a voice
Regulatory oversight matters. Public operation or ownership deserves a transparent feasibility review, not an unsupported promise.
Examine public alternatives →What the public record establishes
Separate the facts from the questions.
Official actions, reporting and resident experiences are different kinds of evidence. We label each one so a concern is not mistaken for a government finding.
Madison Utilities publishes wastewater charges.
A real public rate schedule offers a benchmark. It cannot, by itself, tell us the cost of acquiring or operating Integra-served systems.
Inspect the tariff and calculation →62.66% voted Yes on the local oversight measure.
All precincts reported in the November 3 unofficial count. Certification and which systems qualify for PSC coverage still require verification.
See the vote and legal conditions →A New Market facility application was withdrawn.
WAFF reported the withdrawal after residents opposed the proposal. The withdrawal does not establish a service violation or resolve every related concern.
See the documented timeline →What we're asking for
A real evaluation of accountable sewer service.
Replacing private service is the long-term possibility we want taken seriously. The immediate request is a transparent assessment, not a promise that public ownership automatically lowers bills.
Publish all rates and fees
Current and historical tariffs, payment charges, billing rules and the service areas they apply to.
Review service and facilities
Relevant performance, maintenance, capacity, complaint response and regulatory records.
Study publicly accountable alternatives
Legal pathways, acquisition or operating costs, funding, service standards and public oversight.
An independent feasibility assessment should identify the costs, risks and authority needed before any public-service transition. What a responsible assessment should examine →
Resident experiences
Local service should be accountable to local people.
Residents' observations can help identify questions worth investigating. They are individual accounts, not independently verified findings or a representative survey.
Please do not share anything you would not want made public. When comments open, each entry will be reviewed before a redacted version can appear.
Resident comments
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See the comments formWhat you can do today
Help neighbors find the facts.
Share the public records and ask for a transparent review of wastewater rates, service and accountable alternatives. A petition has not been opened, and resident comments remain closed for privacy testing. You can share the government records and help neighbors examine the issues today.
Start with the sources.
Share this website with other residents so they can review the same documents and understand what's confirmed.
Petition in preparation. We will provide a real signing link when one exists.