Every charge explained
Base rates, volume charges, annual increases, convenience fees and other payment costs belong in a complete comparison.
Review wastewater pricing →A resident-led Madison County effort
Residents deserve transparent wastewater charges, dependable service and a meaningful say in who provides it. We are making the case for an independent assessment of publicly accountable alternatives to Integra-served systems.
Independent resident initiative. Not affiliated with a utility or government agency.
The numbers, up front
Madison Utilities provides a public wastewater benchmark. It is not the rate Integra customers pay, nor a quote for replacing private service.
6,000 gallons • standard residential • inside Madison city limits • 5/8″ meter
Integra publicly lists online payments, bank bill pay, automatic ACH and checks. The local tariff, payment surcharge amounts and system-specific terms remain undocumented in the public sources reviewed.
The amount of Integra's local card or convenience charge is unverified. Any fee comparison must include payment-method charges where applicable.
Madison Utilities standard residential example, not a quote for Integra customers or projected takeover savings. Special fees and customer-specific charges are excluded. Official rate schedule ↗
Why this matters
Integra operates private wastewater systems in the area. Residents have an interest in understanding full charges, service performance and the rules governing decisions. This campaign seeks transparency now and a serious, independent evaluation of public service options.
Base rates, volume charges, annual increases, convenience fees and other payment costs belong in a complete comparison.
Review wastewater pricing →Facility proposals, maintenance issues, complaints and company responses need clear sources and fair attribution.
Read the documented record →Regulatory oversight matters. Public operation or ownership deserves a transparent feasibility review, not an unsupported promise.
Examine public alternatives →What the public record establishes
Official actions, reporting and resident experiences are different kinds of evidence. We label each one so a concern is not mistaken for a government finding.
A real public rate schedule offers a benchmark. It cannot, by itself, tell us the cost of acquiring or operating Integra-served systems.
Inspect the tariff and calculation →All precincts reported in the November 3 unofficial count. Certification and which systems qualify for PSC coverage still require verification.
See the vote and legal conditions →WAFF reported the withdrawal after residents opposed the proposal. The withdrawal does not establish a service violation or resolve every related concern.
See the documented timeline →What we're asking for
Replacing private service is the long-term possibility we want taken seriously. The immediate request is a transparent assessment, not a promise that public ownership automatically lowers bills.
Current and historical tariffs, payment charges, billing rules and the service areas they apply to.
Relevant performance, maintenance, capacity, complaint response and regulatory records.
Legal pathways, acquisition or operating costs, funding, service standards and public oversight.
An independent feasibility assessment should identify the costs, risks and authority needed before any public-service transition. What a responsible assessment should examine →
Resident experiences
Residents' observations can help identify questions worth investigating. They are individual accounts, not independently verified findings or a representative survey.
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See the comments formWhat you can do today
Share the public records and ask for a transparent review of wastewater rates, service and accountable alternatives. A petition has not been opened, and resident comments remain closed for privacy testing. You can share the government records and help neighbors examine the issues today.
Share this website with other residents so they can review the same documents and understand what's confirmed.
Petition in preparation. We will provide a real signing link when one exists.