Resident-led initiative Research and campaign development in progress

Accountability starts with the facts

Our community.
Our water future.
Our voice.

Madison County residents deserve fair wastewater rates, dependable service, and meaningful local accountability. We're building the evidence for a better path forward.

Independent resident initiative. Not affiliated with any government agency.

OUR FOCUS01 / 03
✳Pricing✳Service✳Local oversight
Evidence before claims
Trust before headlines
01. Fair, explainable rates02. Dependable service03. Public accountability04. An informed community

The issue

Better service starts
with better answers.

Wastewater service affects every household budget and neighborhood. We're asking what residents pay, what they receive, and who is accountable when something goes wrong.

01 / PRICING

What are we paying?

We are collecting current tariffs, historical rate changes, and full-bill examples to make meaningful, source-backed comparisons.

Rate evidence in progress
02 / SERVICE

What service do we get?

We want documented answers about maintenance, responsiveness, reliability, and complaint handling, not unverified generalizations.

Service evidence in progress
03 / OVERSIGHT

Who answers to residents?

We're examining regulatory oversight and whether publicly accountable wastewater service could be financially and operationally feasible.

Feasibility research in progress

The evidence desk

No rumors. No inflated numbers.
Just facts we can stand behind.

We're reviewing primary documents before publishing company-specific allegations or comparisons. Each future finding will show its source and verification status.

Research trackerVerification pending

Integra rate history

Applicable system tariffs, fees and effective dates

Collecting

Service and reliability

Verified reports, official records and complaint outcomes

Collecting

Public-service alternatives

Legal authority, operations, costs and transition options

Researching
No findings above are presented as verified conclusions yet.

Compare the options

Show the numbers.
Explain the tradeoffs.

Before anyone claims public service will save money, we need equivalent rates, the same services, and a realistic accounting of acquisition and operating costs.

Today's private wastewater service

Integra-served households
Current verified local ratePending

Specific system, fixed fees, adjustments, and billing dates must be verified before numbers appear.

Potential public wastewater options

Feasibility assessment required
Validated projected costPending

Public ownership or operation is a question to investigate, not a guaranteed rate reduction.

Why no dollar savings estimate yet? Comparing different wastewater systems without accounting for service scope, debt, maintenance, and acquisition costs would be misleading. Our calculator will launch when reliable inputs are available.

Resident voices

Your experience
deserves to be heard.

Billing questions. Maintenance concerns. Helpful employees. Reliable service. We want a complete, accurate picture of residents' experiences, including positive experiences.

Your privacy matters.
When submissions open, stories will be reviewed and shared only with permission. No account numbers or private addresses will be posted.

Community testimony portal

We're designing secure resident verification, consent controls, document redaction and a moderation process before accepting stories.

Submissions not open yet
No forms on this page currently collect personal information.

Take action

Help shape what
comes next.

We're preparing a petition requesting transparent evaluation of accountable wastewater alternatives, including the costs, benefits and risks of public operation.

Fair ratesService standardsLocal accountability
01 / FIRST CAMPAIGN MILESTONE

A petition built on evidence.

Our petition is being drafted. We won't pretend signatures are being collected until a real petition link is available.

Petition coming soon